WHAT TO DO FOLLOWING A DEATH

If a death has occurred at home, please call us once the doctor or medical professional has attended to verify the death. If a death has occurred in hospital contact us during waking hours at your earliest convenience. We will guide you through what needs to happen next to reflect your individual circumstances. We will then make arrangements for the deceased to be brought into our care. Our telephone number is 01858 462524 (24 hours).

REGISTRATION OF DEATH DURING COVID-19 RESTRICTIONS

There has been a change to the way that deaths are registered. Deaths are now being registered by telephone, without the need for the family to visit the Registrar’s office. The doctor’s surgery or hospital will advise you when the Medical Certificate of Cause of Death (MCCD) has been sent electronically to the relevant Registration Service. If the death occurred in Leicestershire or Rutland, the Registration Service will contact you to make an appointment for you to register the death by telephone. If the death occurred in Northamptonshire, please ring the Registrar or go online to book a telephone appointment.

Certificates

The Registrar will send a ‘Green Form’ (Form 9) for burial or cremation, directly to us and your chosen crematorium or burial authority, to allow the funeral to take place. The registrar will ask you how many Death Certificates you require*. You should have a credit or debit card ready to pay for the certificates which are £11.00 each. *These are required for administrating an estate. The amount needed will depend on the complexity of the estate, but an average would be 3-6 copies. These certificates will be posted to you following your telephone registration appointment.

Tell Us Once Service

This is an optional, but very useful service. The Registrar will take information from you to allow you to access the service which notifies all relevant central and local government departments about the person who has died. One simple phone call or by giving information online will avoid the need to contact many individual government and council departments. It deals with matters including: State Pension, Benefits, Council Tax, HM Revenue, Passports, Driving Licence, Blue Badge, Bus Passes, Library Cards, Electoral Service etc. The Registrar will give you a unique reference number to do this online at www.gov.uk/tell-us-once (you have 28 days to log on to the website) or they will give you a phone number to call if you prefer.

Deaths Referred to the Coroner

If the death occurred in Leicestershire or Rutland and has been referred to the Coroner, the Registrar will contact you when the necessary paperwork has been received from the Coroner and arrange an appointment for you to register the death by telephone. In Northamptonshire, the Coroner will contact you to confirm that they have completed the paperwork. You can then ring the registrar or go online (see contact details below) to book a telephone appointment.

DEATH REGISTRATION CONTACTS

Leicester (City) 0116 454 1000

Leicestershire 0116 305 6565

Rutland 01572 758 380

Northamptonshire 0300 126 1000
www.northamptonshire.gov.uk/registration

For registration appointments outside of these areas please contact us for further details.

INFORMATION REQUIRED BY THE REGISTRAR

  • Medical Certificate of Cause of Death (MCCD) (This will be sent electronically and directly to the Registrar)
  • Full name of the person who has died
  • Last address
  • Date and place of birth
  • Date and place of death
  • Occupation
  • Any names previously used eg. Maiden name
  • Full name, date of birth and occupation of a surviving spouse or civil partner
  • NHS number of the person who has died (only if available)
  • National Insurance Number of the person who has died (if known) and whether the deceased was in receipt of a State Pension or other benefits from public funds
  • Details of Passport, Driving Licence, Bus Pass etc. where applicable are useful for the optional ‘Tell us once’ service but are not essential to register a death